These Terms and Conditions govern the professional legal relationship between LawForAge and our senior clients. They form an integral part of all contracts regarding our elder legal services, senior law consultations, and related professional services. By engaging or using our legal services, the client fully accepts these Terms and Conditions and commits to following the professional standards they represent.
A legal service contract with LawForAge is formed either through mutual signing of a written retainer agreement or through our written confirmation of a client's engagement. The exact scope of legal services, objectives, timeframe, and fees are defined in individual retainer agreements or engagement confirmations. Changes or additions require written form and mutual agreement.
Our senior legal service offerings include but are not limited to:
Our legal fees are stated in Swiss Francs (CHF) and are subject to applicable taxes including VAT. For complex matters, we reserve the right to issue payment plans. Unless otherwise agreed, the following payment terms apply:
LawForAge is committed to providing exceptional legal services and maintaining transparent refund policies. Our refund policy reflects our understanding that senior legal matters require careful professional handling:
All refund requests must be submitted in writing to seniors@LawForAge.com. Refunds will be processed within 15 business days and issued using the original payment method. We understand the importance of legal service investment and handle all refund requests with care and professionalism.
Scheduled legal consultations and client meetings are important professional commitments. For cancellations or rescheduling by the client, the following guidelines apply:
In exceptional circumstances (such as serious illness with documentation), we strive for accommodating solutions. EstateLawHelpUp reserves the right to reschedule appointments for important legal reasons. In this case, the client will not incur any costs.
The success of our legal representation depends significantly on the client's cooperation and timely provision of information. The client therefore commits to:
EstateLawHelpUp is committed to the highest level of confidentiality regarding all client information and legal matters. This solicitor-client privilege applies indefinitely beyond the termination of our legal relationship. We treat all client information with the deepest respect and do not share it with third parties without express consent or legal obligation. The collection and processing of personal data takes place in accordance with our Privacy Policy and applicable data protection regulations.
All legal documents, research, and materials created by EstateLawHelpUp remain the property of the client upon full payment of fees. The client receives full ownership rights to all work product created specifically for their legal matter. EstateLawHelpUp retains the right to maintain copies for professional records and potential future reference. Sharing of client documents or legal strategies with others requires express written consent from the client.
EstateLawHelpUp values client testimonials and success stories, but respects client privacy above all. The use of client names, case details, or specific outcomes for marketing purposes always requires express written consent from the client. At the client's request, specific confidentiality agreements can be made to regulate this point in more detail. Professional references may be provided with client permission.
EstateLawHelpUp provides legal services with the utmost care and to the best of our professional knowledge and expertise. However, we cannot guarantee specific legal outcomes, as legal matters are influenced by many factors including court decisions, opposing parties, and changing laws. Our liability is limited to professional negligence and malpractice as governed by the Law Society of Ontario regulations. Professional liability insurance is maintained as required by professional standards.
For ongoing legal relationships, the term and termination procedures are based on individual retainer agreements. Unless otherwise agreed, either party may terminate the relationship with reasonable written notice. Both parties reserve the right to terminate the relationship for important professional reasons. Termination requires written form and professional acknowledgment of file transfer procedures.
Should individual provisions of these Terms and Conditions be invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. An effective provision that comes closest to the legal purpose of the invalid provision shall replace the invalid provision. Changes or additions to these Terms and Conditions must be in writing. Ontario and Canadian law applies exclusively. The place of jurisdiction is Toronto, Ontario, insofar as legally permissible.